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[10.00] A Global Force for Good: Meet Commissioner Merle Heatwole

• Commissioner Heatwole introduces the Salvation Army’s global reach, serving in 134 countries with over 60,000 employees and 1.5 million volunteers in the U.S. alone.
• Shares that the heart of the Army’s work is Christian compassion in action, bringing hope and joy to those in need.
• Emphasizes that service isn’t just work—it’s a calling that energizes both giver and receiver.
• Shares the acronym for HOPE: Helping Others Progress Every day.
• Barry Shore praises Merle and his wife Dawn for embodying “family in service,” making the mission personal and powerful.
• Discusses how the Army adapts locally, responding to specific needs from healthcare to education, depending on the country.
• Acknowledges the organization’s 160-year-young history and growing diversity in service.

[20.00] Give With Joy: A Campaign to Uplift and Energize

• Commissioner Heatwole explains the heart of the “Give With Joy” campaign: restoring hope and light to those overwhelmed by stress and hardship.
• Stresses that giving joyfully transforms both the giver and receiver, creating spiritual energy.
• Barry Shore defines GIVE as Generosity Inspires Vigorous Energy, emphasizing the high vibrational frequency of true giving.
• The Salvation Army invites willing givers to participate not just financially but emotionally and spiritually.
• The act of giving becomes an invitation to experience personal transformation.
• They discuss the local impact of donations and how every bit contributes to a larger wave of goodness.
• The Commissioner underscores how giving fills not just bellies, but hearts, with warmth and dignity.

[30.00] Real Stories of Hope and Transformation

• Commissioner shares a moving story about a last-minute Christmas toy request from a desperate mother—and how the Army delivered.
• Tells of a man once homeless and addicted on the streets of Chicago who, after going through Army rehab, became a development director.
• Barry Shore reflects on the power of “address” — knowing where to go when you’re lost, broken, or just in need of love.
• Emphasizes the importance of SalvationArmyUSA.org as a hub for both giving and receiving.
• Highlights the organization’s principle of serving without discrimination and with dignity.
• Shares the number of local units (7,400+ in the U.S.) and invites people to find their nearest center to give or volunteer.
• Volunteering is uplifted as equal to financial giving—both are acts of transformation.

[40.00] The Red Kettle Movement: A Tradition of Joyful Giving

• The Red Kettle campaign is described as one of the most iconic giving movements in the world, with 24,000+ kettles across the U.S.
• Barry Shore and the Commissioner explain how small acts of kindness add up to more than $100 million annually.
• Donations now accept digital methods like PayPal, Apple Pay, and QR code scans for convenience.
• All donations stay local—you’re helping your neighbors and friends.
• Barry shares his own memory of ringing the bell at age 16 and how that joy never left him.
• The Commissioner emphasizes that even if you can’t donate money, volunteering your time is just as impactful.
• Barry Shore highlights how giving becomes a life-long value when experienced from a young age.

[50.00] Living the Mission: Purpose, Family, and Faith

• Barry Shore creates acronyms for Merle and Dawn to honor their heartfelt service.
• Merle explains the core mission of the Salvation Army: preaching the gospel and serving without discrimination.
• Reflects on the Army’s founding principles—meeting physical, spiritual, and emotional needs simultaneously.
• Barry emphasizes the transformational power of living a purpose-driven life.
• The Commissioner expresses his most fervent desire: to help people experience God’s love and purpose.
• They share a heartfelt closing moment filled with gratitude, encouragement, and a virtual hug.
• Barry reminds listeners of the joy of living, going MAD (Make A Difference), and embracing kindness every day.

Commissioner Merle Heatwole is the National Commander of The Salvation Army in the United States of America. His wife, Commissioner Dawn Heatwole, serves as the National Secretary for Program. They assumed these appointments on March 1, 2025.

Immediately preceding this appointment Merle served as Territorial Commander in the Latin America North Territory based in Costa Rica and comprised of ten Latin American countries including, Colombia, Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, Panama and Venezuela.